How we manage our critical vendors has changed over the course of many years and so have the roles that use to support it. In the past, many roles such as IT Asset Analysts, Business Analysts and Project Managers would typically help in man…

Introduction  For an ongoing relationship, it is needless to say that there needs to be a mechanism to monitor the health of the relationship. At a 25,000 ft level, the process of having a regular touchpoint to talk about things that can improve or …