Vendor Management Training
Maximize your technology vendor and supplier relationships with our best in class custom Vendor Management Training.
Why is this right for you?
- Custom Training that is tailored to your needs
- Transform your third-party relationships from Tactical to Strategic
- Drive more value, higher ROI
- Reduce costs from your technology contracts
- Understand third-party risks and manage them
What you will learn?
Topic |
Learning Objectives |
Introduction to Vendor Management |
•Understand the importance of vendor
management
•Know the roles and responsibilities of
vendor management teams and challenges
•Understand the benefits of effective
vendor management.
|
Vendor Identification & Due Diligence |
•Business need identification
•Understand how to identify and select
vendors; Understand the criteria for evaluating vendors
•Understand the importance of due
diligence in the vendor process based on the type of different technologies
involved.
|
Contracting & Negotiation Cost Reduction |
•Understand the key elements of a vendor
contract
•Understand high-level negotiation
process
•Understand how to establish and maintain
effective relationships with vendors
•Dispute Resolution process and best
practices
|
Performance Monitoring |
•Understand the importance of monitoring
vendor performance
•Understand how to set vendor performance
goals and metrics
•Understand how to manage vendor Issue
Management and take corrective action.
|
Risk Management & Regulatory Requirements |
•Understand the types of vendor risks and
their impact based on risks and control assessments (DR, BCP, Compliance,
Privacy, Cyber Security, Financial Due Diligence, AML & Fraud etc.)
•Understand how to identify, assess, and
manage vendor risks
•Understand why a vendor risk management
plan is critical
•OCC, OSFI and AMF rules and regulations
to take in consideration when managing third-parties
|
Relationship Management |
•Understand the importance of building
strong vendor relationship and relationship lifecycle
•Understand how to establish effective
communication with vendors
|
Vendor Crisis & Conflict Management |
•Understand how to resolve
conflicts with vendors
•How to effectively manage vendor
relationship and next steps during crisis
|
Tools & Technologies |
•Understand the tools and technology used
in vendor management
•Understand how to select and implement
the right vendor management tools and technology for the organization
|
On-going Monitoring, Compliance & Governance |
•Understand the on-going
activities such as compliance (SOC2 reports, DR Plan, Insurance certificates
etc.,), Cyber Security Audits, Annual risk and control assessments
•Measure SLAs/Performance.
Governance Scorecards and QBRs/Annual Reviews, Exit Strategies, Issue
Management
•Adverse media coverages and
regulatory changes
•Regular vendor performance and
feedback reviews with internal stakeholders
|
Best Practices |
•Discuss how to apply vendor management
principles in the organization
•Identify next steps for improving vendor
management in the organization
|
Participants solve a case study at the end of the course to demonstrate what they learnt.
Price
Pre Assessment- CAD $1,000
Training - CAD $1,999 PP
Case Study - CAD $499 PP
Contact us to schedule your session at contactus@vendormanagementoffice.net
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