Israel has got a new coalition government led by Naftali Bennett after Benjamin Netanyahu was unseated after 12 years of reign. Israel has seen 4 elections in merely 2 years, but the opposition was united to oust Netanyahu after allegations of Bribery, Fraud and Breach of Trust. The new government narrowly won the elections with razor thin majority of 60-59. Polls suggest that 43% Israelis expect the Government to dissolve quickly and only 11% expect it to survive the full term. If the Government fails to survive, would it impact you as a Technology Asset Owner or a Vendor Manager?
It might seem like connecting two disparate topics, but you will be able to connect the dots when I say Israel is a cyber security powerhouse and has some top tech companies that you might be using today such as CyberArk, Guardicore, NICE, Check Point, Cloudify, Monday, Radware, Wix and Varonis to name a few. I do not know whether the government would fail or not as I am not an expert at International Politics. However we do need to monitor the development to make sure the Israeli vendor that we are using is not impacted.
Treading Troubled Waters
Bennette will be walking on thin ice dealing with post-pandemic economic recovery, passing the budget, reviving the economy and health, while avoiding sensitive issues such as Israel - Palestine conflict, development of settlements in the occupied West Bank or the situation in the Gaza Strip, and ceasefire with Hamas. Slipping on any of these issues could cause the government the collapse again and lead the country to a fifth election. Netanyahu will be a strong opposition leader, who would also try to regain power to continue his legacy. Although these issues are not new, Israel was able to manage them under previous Prime Minister. I may be playing the devil's advocate here by suggesting that if the new government is fails to maintain majority, make decisions that makes things out of control and causes civil unrest, then it might have an impact on your vendor's operations in Israel. Any disruption in vendor's operation in Israel could affect your operations too.
What do I need to do?
Speak with the Israeli vendor to ensure that they are watching the development closely. Ask
- Where is the support to the software currently provided from?
- What is their plan to support customers if things go out of control
- Do they have a Business Continuity Plan?
- When was the last BCP test?
- What was the result of the BCP test?
- Do they have an alternative location where the support can be provided from?
- Are their support people working remotely?
- What access of information do they have, how will that information be protected?
- How is your organizational data shared from their DC to their employees, between Client to Vendor DC? Is it over TLS 1.2 or 1.3? Is it over VPN? Is it over Private Leased Line or simply unprotected over internet?
- Do they used any subcontractors to provide service? If the answer is yes, ask the same set of questions for each subcontractor.